At the donor's portal when a student has multiple disbursements it looks confusing. You have the recent awarded students on the top, then they repeat further down every time there is a disbursement. Ideally, there should be just one box per studen...

Problem Statement: Donor contact has several funds and client would like to show the funds and recipients in a different order - the fund names have numbers in them so it would make more sense to put them in that order. The only way for her to cha...

The current visibility options for our donor profiles is currently too broad for our Donor Relations policies. We need them to be visible solely to recipients of the donor's scholarship, and not all applicants. We have had to hide all of the donor...

User would like to see donor profile logos as squares, rather than circles. Most images are square, so it would be easier for clients to crop their image from square to square than square to circle. It would also be nice to edit/change the crop on...

We have donors who do not use email, and we can only track the automatic report of who we have emailed the report to. We need to also see if we have printed & mailed the report to have an accurate reflection of who has been sent the donors rep...

I know that our BBSM Product Team and Dev Team are aware of this issue but am surprised this has not already been documented in an FER (could not find in my search). We could add ALL RENXT/BBSM clients to this ticket, as ALL of those I've worked w...

I think it would be a time-saver if users could publish recipients and disbursements at the same time in Engage. Perhaps from some bulk action grid?

I would like to request that the currently "published" Cover Letter not populate as the welcome message in the donor portal landing page. I have determined that I can create a neutral "message" that I can publish for donors to see as a welcome mes...

We send some of our donors hard copy of the student thank you letters. I want to enlarge the PDF template for the content of the student letter from 8 pt Arial.

The current reporting format through the donor portal and when generating PDF reports does not allow sorting by recipient or fund name. The only sorting occurs by date. This means reports with multiple funds or recipients look sloppy and jumbled t...