a Welcome Message for donors accessing the portal that is separate from the "published" cover letter

I would like to request that the currently "published" Cover Letter not populate as the welcome message in the donor portal landing page.

I have determined that I can create a neutral "message" that I can publish for donors to see as a welcome message, however, when I start doing reports next year, there will be periods of time when specific cover letters will be published and the wrong message will be up as the "welcome". If a donor enters the portal while I am generating reports, that is the welcome message they will see. Many of our donors will be going completely digital with the site, and many will want me to print and mail. So I could have donors checking into the portal while I am producing new reports and they will then see an incorrect message or they might see one for the wrong part of the university, i.e. law school donor signs in and sees a dental school letter.

Would be so much simpler to have report cover letters and the welcome message as separate options on the site. Also we could include information regarding navigating the portal in the welcome message.

  • Guest
  • Nov 4 2021
  • Reviewed: Voting Open
Client Name "shard name" udmercy
User System Admin , Stewardship Admin
Employee Name Michele Guyor-Borthwick
  • Attach files