Extended Login Time - Extend Time before Automatic Logoff

Ability to extend login time for users before the system automatically. Many users have complained about being logged off and not realizing it if they have several tabs open. At least for admin users, the time of login inactivity should be extended.

  • Ashley Park
  • Jul 8 2020
  • Will not implement
Client Name "shard name" smu
Employee Name Ashley Park
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  • Admin
    Carrie Goldberger commented
    December 18, 2020 21:24

    This is a security requirement that cannot be changed.

    However, we may be able to find other ways to solve the issue of getting logged off because multiple tabs are open (for example, auto-saving work or tracking activity across tabs).

    In the meantime, the workaround is to check the box included in the warning message that appears to "allow dialogs to take you to their tab". This will redirect you to any tab that is becoming inactive, so that you can click "OK" and stay logged in.