Cover letter only inserts contact name (which is the Display Name) into the cover letter. I would like to insert a personalized salutation field for our cover letter from the dean.
| Client Name "shard name" | foster-washington |
| User | Stewardship Admin |
| Functional Unit | Post Acceptance, Donor, Reports |
| Employee Name | Tim |
This does not solve the problem of inserting personalized salutations, but the way I got around this is by importing a salutation name that I created outside of Award Management and then mapping that to Contact Salutation on the contact import configuration page.