When including the donor_profile_links merge field in an in-system offer the link is placed on the page as plain text not a clickable hyperlink.
Students need to copy and paste this into their browser to visit the donor profile and retrieve pertinent donor details for post-acceptance, rather than being able to click into the page.
The admins onsite would like this to be a hyperlink for improved user experience.
Employee Name | Maxwell Russell |
Client Name "shard name" | iastate |
User | Applicant |
The formatting options on the message template allow for this to be done if they format the link as follows: "link name":http://url-to-link.com
They can find this formatting option by clicking help on the text box when editing a message template.